Frequently Asked Questions
Everything you need to know about shopping at Renee Taylor Gallery.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that custom-made or final sale items are not eligible for return.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure a perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and preferred shipping method.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials ethically sourced?
Sustainability is at our core. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials, including organic cotton and recycled fabrics.